Frequently Asked Questions

How Soon Can Ritenow Arrive for Emergency Home Repairs?

Emergency calls are handled as fast as possible. If a technician is already in your area, they usually head your way promptly. Timing depends on traffic and the number of calls ahead of yours, but the team moves quickly.

You can call the office or send a request through the website. Both reach the dispatch team right away, and they schedule the next available slot for you.

They handle all three. It’s easier for homeowners because a single team can handle heating, cooling, plumbing, and electrical issues without involving multiple companies.

The office will contact you by phone or email to let you know when the technician is on the way. Updates are shared so you’re not guessing about timing.

Most repairs are completed the same day, provided the required parts are on the truck or available nearby. The team works fast to get the system running again.

A technician reviews the issue and then explains the cost before work begins. You’ll know the price in advance, so nothing is unclear.

They check for hazards, turn off power or water when needed, and use protective gear during repairs. It keeps the home and crew safe during the work.

Seasonal tune-ups and routine system checks are available. These visits help prevent surprise breakdowns and keep equipment running smoothly.

Yes. RiteNOW runs seasonal deals, limited-time offers, and special discounts during the year. These discounts help reduce repair or maintenance costs.

What Areas Does Ritenow Serve For Same-Day Service Calls?

The company covers Denton and the nearby neighborhoods. If your home is within the usual service routes, same-day help is often doable.

Yes. Every technician has the required licensing and maintains training. Background checks are completed before they ever visit a home.

If the situation looks unsafe, turn off the system and step back. Shut off the water if a leak is spreading, or switch off the power if something sparks. Once things are stable, call for help.

A technician looks at the problem first, then shares a clear estimate. This keeps the process simple and avoids surprises.

Issues such as no heat or cooling, leaking water, gas odors, unusual burning odors, or electrical problems are emergencies and should be addressed immediately.

Yes. Most repairs and installations come with warranty coverage. The technician explains the details at the end of the visit so you know exactly what’s included.

We are usually available 7 days a week from 7 am to 8 pm; besides any emergency conditions, we do not provide any after-hours services.

Technicians use tools to detect the presence of gas or carbon monoxide. If they detect an issue, they secure the area and guide you through the following steps.

Most problems are diagnosed during the first visit. The technician walks you through the situation and explains the next best steps.

What Our Clients Are Saying

Discover why hundreds of clients in Denton and beyond choose us. Read their satisfied reviews and experience the difference!
Jeannie Seth
2 hours ago
Felix did a great job. Very frendly and explained everything to me, so I knew what to expect.
Response from the owner:Thank you, Jeannie, for the 5-star rating and for choosing Rite Now A/C and Heating. We really appreciate the support and are glad you had a great experience with our HVAC service.
Edward Kato
1 day ago
Response from the owner:Thank you for the 5-star rating, Edward. We truly appreciate your support and are glad you chose Rite Now A/C and Heating for your HVAC needs.
John Tarver
6 days ago
Chance did a great job, he was friendly and very competent. He took care of everything we needed to have looked at. We had some plumbing jobs to be done.
Response from the owner:Thank you so much for your kind words! I'm glad to hear that Chance was able to assist with your needs and provide excellent service. We appreciate your trust in our business.
Kathleen Reiter
2 weeks ago
Wonderful experience with this business! They responded quickly to our issue, quickly assessed the problem and they were able to fix it the same day! Fair pricing, courteous people, and professional service - I highly recommend this HVAC company for your heating and AC needs.
Response from the owner:Thank you so much, Kathleen, for sharing your positive experience! We're delighted our team could swiftly address and resolve your issue while providing courteous and professional service. Your recommendation means a lot to us!
Stacy Akins
2 weeks ago
The techs were professional and very courteous! Highly recommend!
Response from the owner:Thank you so much for recommending us, Stacy! It's wonderful to hear that our technicians left a positive impression with their professionalism and courtesy.
Kevin Marburger
3 weeks ago
Felix was once again outstanding! He and his team arrived exactly when they said they would be here. Felix kept us updated throughout the day on where they were and specifically what they were working on. His team was very friendly and did an incredible job from start until cleanup. RiteNow removed all of our ducts and furnace and replaced all of it. Felix tested everything before he left and it was an incredible difference in the airflow throughout the house.
I am confident that my wife and I made the best choice with RiteNow and cannot say enough about the extremely positive experience! I would highly recommend RiteNow to all family and friends.
Thanks to Felix, his team and of course RiteNow! We are extremely satisfied customers of yours now!
Response from the owner:Thank you for your heartfelt feedback! I'm delighted to hear how Felix provided you with a thorough explanation and a clear action plan. It's wonderful knowing you left feeling informed and well cared for by our team.
Tonya Boozer
3 weeks ago
So kind and informative!!!!!
Will definitely use them again!
Response from the owner:Thank you, Tonya! We're delighted our team's kindness and information made a great impression. Looking forward to helping you again!
Tre Smith
3 weeks ago
Customer service is top notch. Highly recommend this company for all your HVAC needs
Response from the owner:Thank you so much, Tre. We're delighted to hear you appreciated our excellent customer service! Your recommendation means a lot to us.
Don Fikes
3 weeks ago
First time to use this company. I received a "coupon" mailer for deal on drain clean-out. I happened to need one, so I called. I was prepared for the old bait and switch. Ended up with a great experience. Plumber Chance, took his time, explained what he was finding, and included a video inspection. All for advertised price. No trying to up-sale me on additional services. Will definitely use again.
Response from the owner:Thank you, Don! We're delighted to hear that Chance provided you with a thorough and transparent service at the advertised price. Your kind words mean a lot, and we look forward to assisting you again.
George Blitch
4 weeks ago
These guys are a top notch service company. I had them out for a routine tune up and was very pleased on the entire process and how they handled it. We had their tech Felix out and he was very personable and respectful. He even wore shoe booties while in our house. We signed up on their membership program and will be using them from now on. Highly recommend.
Response from the owner:Thank you for your kind words! We're so pleased to hear that Felix provided respectful service during your tune-up. We're delighted to have you as a member and look forward to serving you in the future.

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