Privacy Policy

At RITE NOW AC • Heating • Plumbing (“we,” “our,” “us”), we value your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website (https://ritenow.exportivesurge.com/) or engage with our services. By accessing or using our website, you agree to the terms of this Privacy Policy. Please read it carefully to understand how your information is handled.

Your access to and use of our website is conditional upon your acceptance of and compliance with this Privacy Policy. This policy applies to all users, including visitors, customers, and others who wish to access or use our website.

If you disagree with any part of this Privacy Policy, you are not authorized to use or access our website. We may update this policy from time to time, and you are encouraged to review it periodically to stay informed.

Information We Collect

We collect information that you provide to us directly when you use our services or interact with our website. This may include, but is not limited to:

1. Identifying Information: Name, phone number, email address, and other personal details you provide when contacting us or signing up for services.
2. Mobile Numbers: If you opt in for text messages, we collect and use your mobile number to send communications as part of our services.
3. Residential Service Address: When you request service, we collect your service address, email address, telephone number, and homeowner’s name.
4. Internet or Electronic Activity: This includes information about your interaction with our website, such as IP addresses, browser type, pages visited, and interactions with advertisements.
5. Device Identifiers: We may collect information about your device, such as the type of device, operating system, and unique device identifiers.

Mobile Numbers and SMS Consent

If you provide your mobile number to us, either through our website, mobile application, or other means, you consent to receive SMS messages from RITE NOW AC • Heating • Plumbing. These may include service updates, promotional offers, and other relevant information related to our products and services. SMS consent is not shared with third parties. You can unsubscribe from these messages at any time by replying “STOP” or following the unsubscribe link provided in each message.

We may send SMS messages through automated systems (auto-dialers), but consent to receive SMS messages is not a condition of purchase. Message and data rates may apply, and the frequency of messages may vary depending on the nature of the information being sent.

Legal Basis for Information Collection

The legal basis for collecting and processing your personal data is primarily your consent. By providing your information, you consent to the collection and use of that data in accordance with this Privacy Policy. We may also process your data based on legitimate business interests, such as improving our services and ensuring compliance with applicable laws.

How We Use Your Information

We use the personal information we collect for various purposes, including but not limited to:

• Providing Services: To process orders, deliver services, and communicate with you about your transactions.
• Marketing and Advertising: To send promotional messages, newsletters, and offers that we think might be of interest to you.
• Customer Support: To resolve any issues you may have and to assist with inquiries or technical support.
• Website and App Functionality: To enhance user experience, analyze usage, and improve our website’s performance.
• Compliance and Legal Purposes: To comply with legal obligations, resolve disputes, and enforce our Terms of Service.

Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties in the following circumstances:

1. Service Providers: We may share your personal information with third-party vendors, such as hosting providers, payment processors, and email service providers, to assist with our business operations.
2. Legal Requirements: We may be required to disclose your personal information if required by law, court order, or governmental request.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but we will notify you in advance and provide an option to opt out.

Third-Party Services and Data Sharing

Our website may use third-party services, such as Google Analytics, advertising networks, and social media integrations. These services may collect your personal data in accordance with their privacy policies. Please refer to their respective policies for more details.

We do not share your mobile number with third parties for marketing purposes. You must remember that SMS consent is not shared with third parties in any case scenario.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about how you interact with our website. Cookies are small data files stored on your device that help us analyze website traffic, store your preferences, and enhance your user experience. By using our website, you consent to the use of cookies.

You can manage your cookie preferences through your browser settings. However, blocking or deleting cookies may affect your ability to fully use the website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

Protecting Your Information

We take the protection of your personal information seriously and use SSL encryption and other security measures to safeguard your data. However, no security measures are 100% secure, and we cannot guarantee the security of your personal information.

We Value Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

1. The Right to Access: You have the right to request access to the personal information we hold about you.
2. The Right to Correct: You can request corrections to any inaccuracies in your personal data.
3. The Right to Delete: You may request the deletion of your personal information, subject to legal obligations.
4. The Right to Withdraw Consent: You can withdraw your consent to the processing of your data at any time, where consent is the basis for processing.
5. The Right to Opt Out of Targeted Advertising: You can request that we stop using your data for targeted advertising purposes.

To exercise any of these rights, please contact us using the details below.

Exercising Your Rights

To exercise any of your rights, including the right to access, correct, delete, or withdraw your consent, please send your request to:

RITE NOW AC • Heating • Plumbing
Owner: Joe Strittmatter
Email: info@ritenow.exportivesurge.com
Phone: (469) 551-6804
Address: 1301 Bridges St, Denton, TX 76208
Website: https://ritenow.exportivesurge.com/

Upon receiving your request, we may ask you for additional information to verify your identity. This step ensures that we are releasing data only to the rightful owner of the information. For requests related to the deletion or withdrawal of consent, we will evaluate whether there are any legal obligations that require us to retain the information.

Data Protection and Security

We understand the importance of securing your personal information. To protect your data, RITE NOW AC • Heating • Plumbing employs various industry-standard security measures, including:

• Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data transmitted via the website.
• Access Controls: We limit access to your personal data to authorized personnel who need the information to perform their job functions.
• Regular Audits: We conduct regular audits to monitor our data protection practices and ensure compliance with this Privacy Policy.

Despite these efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Sale of Your Information

We do not sell your personal information to third parties. Our goal is to protect your privacy and provide you with the best possible service. If we ever decide to change this policy, we will notify you through an update to this Privacy Policy. At that point, you will have the option to opt out of the sale of your information, if applicable.

Direct Marketing and Communications

We may use your personal information to send promotional offers, newsletters, or other marketing communications. You can opt out of receiving marketing communications at any time by:

• Replying “STOP” to any marketing SMS messages.
• Clicking the “unsubscribe” link in any marketing emails.
• Contact us directly at info@ritenow.exportivesurge.com.

Please note that even if you opt out of receiving marketing communications, we may still send you transactional messages related to services you have requested or to inform you of important updates regarding your account.

Children’s Privacy

This website is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we discover that a child under 18 has provided us with personal information, we will take steps to delete that information as quickly as possible.

If you believe we have inadvertently collected information from a child under the age of 18, please contact us at info@ritenow.exportivesurge.com.

Third-Party Websites

Our website may contain links to third-party websites. These links are provided for your convenience, but we are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review the privacy policy of each site you visit before providing any personal information.

Rite NOW AC, Heating & Plumbing is not responsible for any third-party website’s data collection practices. Our inclusion of links to third-party websites does not imply endorsement of the material or services provided on those sites.

Do Not Track

“Do Not Track” is a privacy preference that you can set in your web browser to instruct websites not to track your activities across the web. Currently, RITE NOW AC • Heating • Plumbing does not respond to “Do Not Track” signals. However, you can control the tracking preferences in your browser’s privacy settings or through the cookie consent banner on our website.

Analytics and Cookies

We use cookies and other tracking technologies to improve the user experience and gather data about how our website is used. These technologies help us understand your preferences, personalize your experience, and measure the effectiveness of our website.

What are Cookies?

Cookies are small text files placed on your device when you visit our website. These cookies help us collect information about how you use our site, which pages you visit, and how long you stay. This data allows us to enhance our content, improve our services, and deliver personalized advertisements.

You can control the use of cookies through your browser settings, which allow you to accept, reject, or delete cookies. However, disabling cookies may affect the functionality of the website.

Types of Cookies We Use

1. Essential Cookies: These are necessary for the basic functionality of our website. They allow you to navigate the site and use its features, such as making purchases and accessing secure areas.
2. Performance Cookies: These cookies help us collect information about how visitors interact with our website. This data is used to improve the performance of the site, enhance user experience, and measure the effectiveness of our content.
3. Advertising Cookies: These cookies are used to deliver targeted advertisements based on your browsing habits. We may share this information with advertising networks for marketing purposes.
4. Social Media Cookies: These cookies allow you to share content from our website on social media platforms. They help us track engagement and improve our social media campaigns.

For more information on how to manage cookies, please refer to your browser’s help section.

Location of Data Processing

All data processing activities are carried out in the United States, where our data servers are located. If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the U.S., which may not offer the same level of data protection as your country of residence.

International Transfers of Data

By using our services or providing us with your information, you acknowledge that your data may be transferred to other countries, including the United States. These transfers are made in compliance with applicable data protection laws and with the necessary safeguards to protect your privacy.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. If we make any significant changes, we will notify you by posting the updated Privacy Policy on our website or contacting you directly. Your continued use of the website after the changes are made will be deemed as your acceptance of the revised Privacy Policy.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

RITE NOW AC • Heating • Plumbing
Owner: Joe Strittmatter
Email: info@ritenow.com
Phone: (940) 213-1989
Address: 502 N Locust St, Suite 110 Denton, TX 76201
Website: https://ritenow.exportivesurge.com/